36bd Terms and Conditions
Please read these terms and conditions carefully before using our platform. This document sets out the legal agreement between you and 36bd.
Table of Contents
- 1. General Terms
- 2. Account Registration
- 3. Age Limit and Eligibility
- 4. Deposits and Withdrawals
- 5. Bonuses and Promotions
- 6. Betting Rules
- 7. Prohibited Activities
- 8. Account Closure and Suspension
- 9. Privacy and Data Protection
- 10. Responsible Gaming
- 11. Disclaimer of Liability
- 12. Changes to Terms
1 General Terms
This section outlines the overall conditions of use for the 36bd platform.
Applicability and Consent
These terms and conditions ("Terms") apply to every individual who uses the 36bd platform. When you visit this website, register, or use any of our services, you become bound by these Terms.
36bd is an online gaming and betting platform that provides sportsbook, casino games and live dealer services for Bangladeshi players. By accessing our platform, you acknowledge that you have understood all the provisions of these Terms and agree to comply with them.
- These Terms are written in Bengali and apply to players in Bangladesh.
- In the event of any dispute, the Bengali version of these Terms shall be considered final.
- 36bd reserves the right to modify these Terms at any time.
Scope of Services
36bd provides the following services:
Sports Betting: Betting on cricket, football, kabaddi and other sports.
Live Casino: Live dealer games from international providers including Evolution Gaming and Ezugi.
Slot Games: Slot games from various providers including PG Soft, Pragmatic Play, JILI and NetEnt.
Fishing Games and Arcade: Entertainment fishing and crash games such as Spribe Aviator.
Mobile Payments: Fast financial transactions via bKash, Nagad and Rocket.
2 Account Registration
The following rules must be followed when creating and maintaining an account on 36bd.
Registration Requirements
Each individual may open only one account. If more than one account exists under the same person's name, those accounts will be closed and any bonuses received will be forfeited. You must provide accurate and truthful information when registering an account.
- Your real name, date of birth and contact details must be filled in correctly.
- Providing false information will result in permanent account closure.
- It is your responsibility to keep your account password confidential — do not share it with any third party.
- Transferring or selling your account to anyone else is strictly prohibited.
- You are fully responsible for all activity on your account.
Identity Verification (KYC)
To maintain a secure environment at 36bd, we follow an identity verification process. If you apply for a withdrawal above a certain amount, or if our security team requests it, you may be required to submit the following documents:
- Scanned copy of National Identity Card (NID) or passport.
- Proof of ownership of your bKash, Nagad or Rocket account.
- Utility bill or bank statement for address verification.
3 Age Limit and Eligibility
Age Requirement
36bd strictly enforces a 21+ age policy. By registering, you confirm that you are at least 21 years old. Providing false information about your age will result in account closure and forfeiture of all deposited funds and bonuses.
The 36bd security team may request documents to verify your age at any time. If documents are not provided within 72 hours of the request, the account will be temporarily suspended.
Geographic Restrictions
This platform is designed for players in Bangladesh. Using the platform from a country where online gaming is legally prohibited is not allowed. Officers, employees and their close relatives of the company may not play on this platform.
4 Deposits and Withdrawals
The rules regarding depositing and withdrawing funds are discussed in detail below.
Deposits
bKash, Nagad and Rocket can be used to deposit funds into 36bd.
Minimum Deposit: ৳100 for each method.
Deposited funds are generally credited to the account instantly.
There are no processing fees for deposits.
You must use your own mobile banking account — use of third-party accounts is prohibited.
Withdrawals
Withdrawals can only be made through the same mobile banking method used for the deposit.
Minimum Withdrawal: ৳1,000.
Processing Time: Within 1 hour.
Withdrawals may be suspended if KYC verification has not been completed.
Wagering requirements must be met before bonus funds can be withdrawn.
Financial Transaction Warnings
Depositing funds from illegal sources is strictly prohibited. 36bd reserves the right to assist relevant authorities in investigations related to suspicious transactions. We comply with applicable laws to prevent money laundering and fulfil our obligation to report suspicious transactions.
5 Bonuses and Promotions
Welcome Bonus
New members at 36bd will receive a 100% match bonus on their first deposit, up to ৳15,000. A minimum deposit of ৳100 is required to receive this bonus.
- Each user may receive the welcome bonus only once.
- The wagering requirement must be met within 30 days of claiming the bonus.
- If the wagering requirement is not met, the bonus funds will be cancelled, but the original deposit will remain intact.
- Certain specific games may be excluded from bonus wagering.
VIP and Cashback Bonuses
36bd's VIP program has five tiers, with weekly cashback benefits available at each tier:
Bronze: Up to 0.2% weekly cashback.
Silver: Up to 0.5% weekly cashback.
Gold: Up to 0.7% weekly cashback.
Platinum: Up to 1.0% weekly cashback.
Diamond: Up to 1.2% weekly cashback.
VIP tiers are advanced through regular play. Cashback is credited directly to the account and has no wagering requirement.
General Promotional Terms
- The individual terms and conditions for each promotion will be published separately.
- A maximum bet limit may apply to bets placed with bonus funds.
- Using multiple bonuses at the same time is not possible unless the promotion's terms explicitly state otherwise.
- 36bd reserves the right to modify or cancel promotional offers.
- If bonus abuse is suspected, an account may be suspended for investigation.
6 Betting Rules
Rules for Placing Bets
Once a bet is confirmed, it cannot be changed or cancelled. In the case of bets affected by a technical error or website issue, 36bd reserves the right to make an appropriate decision.
- All bets will be calculated in Bangladeshi Taka (BDT).
- Pre-match bets are accepted up until the event begins.
- Markets may be temporarily suspended during live betting.
- 36bd reserves the right to void bets placed at clearly incorrect odds (error odds).
- If a match is abandoned, bets are voided and funds are returned.
Winnings Calculation and Payout
The amount won will be determined based on the odds displayed at the time the bet was placed. The odds used in payout calculations are always expressed in decimal format. Winnings will be automatically credited to the account after the result is confirmed.
7 Prohibited Activities
Strictly Prohibited Activities
The following activities are strictly prohibited, and if any of them occur, the account will be permanently closed:
Betting or gaming using bots, scripts or automated software.
Using multiple accounts to claim bonus benefits (Bonus Abuse).
Exploiting system vulnerabilities or technical errors to generate funds.
Match fixing or betting using insider information about match results.
Conducting transactions using a third party's account or funds.
Deceiving or harassing other users.
Depositing funds obtained from illegal sources on the platform (money laundering).
8 Account Closure & Suspension
Closure at User's Request
You can close your account at any time by contacting our support team. Please withdraw any remaining balance before closing your account (minimum ৳1,000 applies). Bonus funds with incomplete wagering requirements will not be refunded.
Closure at 36bd's Initiative
36bd reserves the right to suspend or close an account without prior notice in the event of a terms violation. In such cases, a refund of the original deposit (excluding bonuses) may be considered, but no funds will be returned in cases of fraudulent activity.
9 Privacy & Data Protection
Data Collection & Use
36bd treats the protection of your personal information as its top priority. We use SSL encryption technology to keep your data secure. Our full privacy policy is discussed in detail on the Privacy Policy page.
- Your personal information is never sold to third parties.
- Your data is used solely for providing services and meeting legal obligations.
- We are required to share information in response to valid requests from law enforcement authorities.
10 Responsible Gaming
Responsible Gaming Policy
36bd believes that gaming is a form of entertainment and should never be treated as a source of income or livelihood. We place the highest importance on the wellbeing and welfare of our users.
Our responsible gaming tools:
Deposit Limits: Set daily, weekly, or monthly deposit limits.
Take a Break: Temporarily suspend your account for a set period of time.
Self-Exclusion: Refrain from using the platform for an extended period.
For more details, visit our Responsible Gaming page.
11 Disclaimer Provisions
Limited Liability
36bd will not be liable for any losses in the following circumstances:
- Losses caused by internet disconnection or issues with the user's device.
- Technical faults in third-party game software.
- Service interruptions due to unplanned maintenance or server issues.
- Losses resulting from the user sharing their own login credentials with others.
- Situations arising from changes in the laws of the user's jurisdiction.
36bd always strives to provide an uninterrupted service, however temporary disruptions due to technical reasons may be unavoidable.
Fair Play & RNG Assurance
The outcome of all games on our platform is determined by independent Random Number Generators (RNG). We work with third-party audited game software providers and are committed to ensuring fair play.
12 Changes to Terms
Amendment Policy
36bd reserves the right to change, add to, or amend these terms and conditions at any time. Users will be notified of significant changes via email or a notification on the platform. Continued use of the platform after updated terms have been published will be considered acceptance of the new terms.
Check back on this page regularly and review the "Last Updated" date. For any questions, contact our 24/7 live chat support or email us at: [email protected]
Contact & Support
If you have any questions or complaints about these terms and conditions, please contact us:
Live Chat: Support available in Bengali 24 hours a day, 7 days a week.
Email: [email protected]
Hours: Round-the-clock service according to Bangladesh Standard Time (BST, UTC+6).